Are returns free?Updated 4 days ago
When it comes to providing a seamless shopping experience, Draco goes the extra mile to ensure your satisfaction from start to finish. Our return process is designed to be hassle-free, efficient, and customer-centric.
Returns within the US
We understand that sometimes, even the most carefully selected products might not meet your expectations. Returning a Draco product is as simple as referencing the delivery paper included in your package. Please note that return shipping is the responsibility of the buyer.
Organize Your Return Effortlessly
Returning a product with Draco is a breeze. Here's how you can get started:
Visit our returns portal: https://dracoslides.loopreturns.com/#/
Follow the Instructions: Once directed to our returns portal, you'll be asked to enter your order number and shipping zip code. Click on the appropriate selections, you'll find details on how to complete the return request, prepare your package, and use the provided return label.
Pack and Ship: Safely pack the item you're returning, ensuring it's in its original condition along with all accessories and tags. Attach the return label as instructed and ship the package to our designated warehouse.
International Returns Made Simple
For our valued international customers, please note that return shipping is the responsibility of the buyer. However, our commitment to excellent service doesn't waver. Visit our returns portal to get started https://dracoslides.loopreturns.com/#/. Enter your order number and zip code to access your return and exchange options. Select your preferred options, safely pack the item you're returning, ensuring it's in its original condition along with all accessories and tags. Attach the return label as instructed and ship the package to our designated warehouse.
Should you have any questions or require guidance throughout the return process, don't hesitate to reach out to our dedicated support agents through our helpdesk. We're here to provide you with the assistance you need to ensure a smooth and successful return.
At Draco, your satisfaction is paramount, and our hassle-free return process reflects our dedication to delivering exceptional customer experiences. Trust that our support team is ready to assist you every step of the way. Shop confidently, knowing that your Draco experience is backed by our commitment to your happiness.