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What is your return policy?

How do I make a return?

Are returns free?

How long does it take to process a return?

Can I exchange an item?

What is your refund policy?

Understanding Refunds for Your Slides: What to Do When Your Order Hasn't Arrived Yet

Returns & Refunds

When will my order ship?

How long does shipping take?

Can I change my shipping address?

Where can I track my order?

What to Do If Your Package Says Delivered But Isn't

What to Do When Your Draco Package Shows "Attempted Delivery but Failed"

Resolving Lost Package Issues with Draco: Your Guide to Receiving a Replacement

Shipping & Delivery

What size should I order?

Do you carry half sizes?

Do I need to wear socks?

I have a wide feet. Can I fit in Dracos?

Size & Fit

How can I check my order status?

I received an incorrect item, what should I do?

I received a faulty item, what should I do?

Can I modify or cancel my order after it has been placed?

What to Do When Your Desired Draco Slides Are Out of Stock

Orders

What are the available payment methods?

How do I pay with PayPal?

How can I pay thru installments with Shop pay?

How do I pay with Apple Pay & Google Pay?

How do I pay with Visa, MasterCard, Discover, American Express?

Payments

Here you can find all you need about our return policies and processes.

All on shipping and delivery times and procedures

Recommendations on how to select products and sizes at DRACO!

Having doubts about your order? Let's clear them here!

Paying your online shopping purchase has never been easier!

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Returns & Refunds

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Size & Fit

Orders

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