We will get back to all inquiries within 1 business day.

Home

Slides

Sandals

DracoSlides

What is your return policy?

How do I make a return?

Are returns free?

How long does it take to process a return?

Can I exchange an item?

What is your refund policy?

Understanding Refunds for Your Slides: What to Do When Your Order Hasn't Arrived Yet

Returns & Refunds

When will my order ship?

How long does shipping take?

Can I change my shipping address?

Where can I track my order?

What to Do If Your Package Says Delivered But Isn't

What to Do When Your Draco Package Shows "Attempted Delivery but Failed"

Resolving Lost Package Issues with Draco: Your Guide to Receiving a Replacement

Shipping & Delivery

What size should I order?

Do you carry half sizes?

Do I need to wear socks?

I have a wide feet. Can I fit in Dracos?

Size & Fit

How can I check my order status?

I received an incorrect item, what should I do?

I received a faulty item, what should I do?

Can I modify or cancel my order after it has been placed?

What to Do When Your Desired Draco Slides Are Out of Stock

Orders

What are the available payment methods?

How do I pay with PayPal?

How can I pay thru installments with Shop pay?

How do I pay with Apple Pay & Google Pay?

How do I pay with Visa, MasterCard, Discover, American Express?

Payments

How can I track my order?

How can I correct an email address mistake on my order?

Here you can find all you need about our return policies and processes.

All on shipping and delivery times and procedures

Recommendations on how to select products and sizes at DRACO!

Having doubts about your order? Let's clear them here!

Paying your online shopping purchase has never been easier!

Hello Valued Customer,. Thank to for reaching out to us! Once your order has been shipped, tracking information is provided for your convenience. Below is the typical format we use to share your order details and tracking link:. Order: Your Order IDT

Hello Valued Customer,Thank to for reaching out to us! Once your order has been shipped, tracking information is provided for your convenience. Below is the typical format we use to share your order details and tracking link:Order: Your Order ID Tracking Link: Direct Url to Carrier&apos;s Tracking PageSimply click on the tracking link to view the live status of your shipment and follow its progress until it arrives at your door. If you encounter any issues with the tracker or if your order has not arrived within the expected timeframe, please contact us for further assistance.We appreciate your patience and hope you enjoy your purchase!

If you realize that you have entered the incorrect email address for your order, please contact us as soon to provide the correct details. It is important to notify us immediately by emailing us at dracoslides@gmail.com with your updated email addres

If you realize that you have entered the incorrect email address for your order, please contact us as soon to provide the correct details. It is important to notify us immediately by emailing us at <a href="mailto:dracoslides@gmail.com">dracoslides@gmail.com</a> with your updated email address and order number so that we can update your order with the correct email address. Additionally, kindly provide us with your order number and the date of the order to help us locate your purchase and make the necessary adjustments.

All articles

Categories