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Can I change my shipping address?Updated a year ago

We understand that sometimes plans change, and you may need to adjust your shipping address for your DRACO order. Here's a handy guide on how to manage this situation:

Order Already Shipped? Address Changes Unavailable

Once your order has been shipped, we're unable to make changes to the shipping address. Rest assured, our team works diligently to ensure timely deliveries, so your order may already be on its way to you.

Order Not Shipped Yet? Here's What You Can Do

If your order is still in processing and has not been shipped, changing your shipping address is possible. To initiate this change, please follow these steps:

  1. Email Us: Reach out to us promptly at [email protected]. Let us know that you need to update your shipping address and provide your order details, including the order number.

  2. Address Update Request: Clearly state the new shipping address you would like to use for your order.

  3. Swift Action: Our team will do their best to accommodate your request before your order ships out. However, please note that changes depend on the processing status of your order.

Your Satisfaction, Our Priority

At DRACO, your satisfaction is paramount. While we strive to provide flexibility, address changes are subject to the timing of your request and the processing stage of your order. We recommend reaching out to us as soon as possible if you need to update your shipping address.

Shop with confidence, knowing that DRACO is dedicated to providing you with exceptional service every step of the way. Should you need to modify your shipping address or have any other inquiries, don't hesitate to contact us at [email protected].

Experience shopping with convenience, knowing that your preferences are our priority. Trust DRACO to help you enjoy your shopping experience to the fullest.

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