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Can I exchange an item?Updated 10 months ago

At DRACO, we believe in providing you with options that perfectly match your preferences. That's why we're thrilled to offer a straightforward exchange policy, ensuring that you're always content with your purchases. Exchanging an item is as easy as our return process and follows the same convenient conditions.

Make an exchange by clicking the link below. 

Exchanges portal link: https://dracoslides.loopreturns.com/#/

Seamless Exchange Process: Tailored to Your Needs

Our exchange policy is designed to make your shopping experience even more flexible. Just like our return process, exchanges at DRACO are hassle-free and straightforward. When you're considering an exchange, you're in control of finding the perfect match for your needs.

Exchange Conditions Align with Returns

The conditions for exchanges align with our return policy, reflecting our commitment to your satisfaction. Whether you're returning or exchanging an item, we aim to ensure that you have a smooth and stress-free experience.

How to Initiate an Exchange:

Prepare Your Return: Begin by preparing your return through our support channels, following the guidelines provided in our returns portal.

Mention Your Exchange: When communicating with our support team to initiate your return, simply let us know that you'd like to exchange your item for another choice. Whether it's a different size, colour, or an entirely different product,.

Follow the Return Steps: Continue with the return process as usual, making sure to pack your item securely and follow our instructions for shipping and labeling.

Your Preferred Choice: Once we receive and process your return, our team will take care of your exchange request promptly. 


Shop with Confidence, Exchange with Ease

At DRACO, we understand that preferences can change, and your satisfaction is paramount. Our exchange policy is designed to give you the flexibility you need to ensure your shopping experience is nothing short of exceptional. Whether you're returning or exchanging, our support team is here to assist you at every step.

Experience shopping without worry, knowing that DRACO has you covered with hassle-free exchanges. Find your perfect choice and make swaps effortlessly to suit your evolving needs. Your satisfaction is our promise, and we're excited to make every shopping journey with us a delightful one.

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