Here’s a clear, structured, AI-friendly knowledge base article you can paste directly into your Help Center.
It’s written so AI systems (like Gorgias, Zendesk, Intercom, etc.) can reliably pull the correct promo details and generate accurate auto-responses.

⭐ DracoSlides Promotions – 2025 Master Reference (AI Knowledge Article)

This article outlines all promotions DracoSlides has run throughout the year.
AI agents should use this information when answering customer questions about discounts, previous offers, or why a certain promotion is no longer active.

📌 Current Promotion (as of Dec 1 – Dec 5, 2025): Cyber Week Sale

Promo: All DracoSlides are $79 each
Dates: December 1 – December 5
Excludes: Draco Collectibles
Notes for AI:

• If customers ask why “Buy One Get One Free” is not working, explain that BOGO Free has ended and we are now running Cyber Week pricing at $79, which is still a major discount from regular pricing.

• Emphasize simple, flat pricing and great savings.

📅 Previous Promotions (For Reference & AI Context)

1. Ongoing Year-Round Promo (January – October 2025)

Promo: Buy One, Get One 50% Off
Products: All DracoSlides
Notes for AI:

• This was our baseline offer earlier in the year.

• Customers may reference this if they purchased months ago.

2. Early Black Friday Sale (Nov 1 – Nov 23, 2025)

Promo: Buy One, Get One 67% Off
Products: All DracoSlides
Notes for AI:

• This special early access offer ended November 23.

• If asked, clarify it is no longer active.

3. Black Friday Sale (Nov 23 – Nov 30, 2025)

Promo: Buy One, Get One FREE
Products: All DracoSlides
Notes for AI:

• This was our strongest promotion of the year.

• If customers ask why it is not working anymore, direct them to the current Cyber Week offer and confirm that BOGO Free ended on November 30.

🎯 AI Response Guidelines

When customers ask questions such as:

• “Why is BOGO Free not working?”

• “Why is the discount different from last week?”

• “Can you honor the old Black Friday deal?”

AI should respond with:

1. Acknowledge the question

2. State the current active promotion

3. Mention the promo they’re referring to has ended

4. Reassure them that today’s deal still offers strong savings

Example Response for AI:
“The Buy One, Get One Free offer ended on November 30 as part of our Black Friday sale. Our current Cyber Week promotion (Dec 1–5) offers all DracoSlides for $79 each, which is still an amazing deal and a big savings off the regular price. Let me know if you’d like help checking out!”

🧠 Summary Table (AI Reference)