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What is your return policy?Updated 10 months ago

Life is full of twists and turns. Sometimes products may not quite fit your expectations. At DRACO, we understand, that's why we've crafted a hassle-free return policy to ensure your satisfaction.

Return portal link: https://dracoslides.loopreturns.com/#/

A Generous Return Window of 30 Days

You've got ample time to decide if your purchase is a perfect match. We allow returns within 30 days from the date of delivery. This timeframe provides you with a flexible timeframe to evaluate your purchase. After 30 days, we won't be able to process a refund, store credit, or exchange.


Easy Returns From Anywhere

We believe in extending the same level of service to our customers across borders. Wherever you are,  our "easy returns" policy is available in all countries, making the return process straightforward and stress-free.


Key Guidelines for Successful Returns

To ensure a smooth return experience, here are some important guidelines to keep in mind:

Time is of the Essence: Remember, our return policy has a 30-day limit. If more than 30 days have passed since your purchase, unfortunately, we won't be able to process your return.

Un compromised Condition: To be eligible for a return, your item must be unused, and in original condition and packaging.


How to Initiate a Return:

Review the Timeframe: Ensure your return request is made within 30 days of receiving your item.

Check Eligibility: Confirm that your item meets the unused and original packaging criteria.

Start Your Return: Returns are easy! Visit our user friendly portal below to complete your return, exchange or store credit process.  

Your Satisfaction, Our Priority

At DRACO, we value your satisfaction above all else. Our hassle-free return policy is designed to give you the peace of mind you deserve. When things don't work out, rest assured that you have the flexibility to return your item within 30 days. 

Shop confidently with DRACO, knowing that your happiness is at the heart of our commitment. Experience convenience, flexibility, and exceptional service with every purchase.

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